Customer Care Assistant - Full or Part Time - Permanent in Plymouth

Customer Care Assistant - Full or Part Time - Permanent in Plymouth

Plymouth Part-Time 20000 - 25000 £ / year (est.) No working from home possible
EE

At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch support.
  • Company: Join a supportive team focused on customer satisfaction.
  • Benefits: Competitive salary, uncapped commission, and 24/7 online GP access.
  • Other info: Flexible part-time hours with opportunities for career growth.
  • Why this job: Make a difference in customers' lives while earning great rewards.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 20000 - 25000 £ per year.

Start Date - 13th July 2026

Shift Pattern - Part Time Evenings - 20 or 25 hours per week

What's in it for you?

  • Competitive Salary plus an uncapped monthly commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family
  • Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
  • Family Leave: Equalised maternity, paternity, and adoption leave 18 weeks

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Customer Care Assistant - Full or Part Time - Permanent in Plymouth employer: EE

Join a dynamic team as a Customer Care Assistant, where we prioritise your well-being with competitive salaries and an uncapped commission scheme. Our supportive work culture fosters growth and development, offering flexible part-time hours that fit your lifestyle, alongside exceptional benefits like 24/7 access to a private GP and generous family leave policies.

EE

Contact Details:

EE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Care Assistant - Full or Part Time - Permanent in Plymouth

Tip Number 1

Make sure you know the ins and outs of the role you're applying for. Familiarise yourself with the job description and think about how your skills match up. This will help you stand out when you get to the interview stage.

Tip Number 2

Network, network, network! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips on what the company values and what to expect during the hiring process.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to customer care. Think about specific examples from your past experiences that showcase your skills and how you handle challenging situations.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in the position and the company.

We think you need these skills to ace Customer Care Assistant - Full or Part Time - Permanent in Plymouth

Customer Service Skills
Communication Skills
Time Management
Problem-Solving Skills
Empathy
Adaptability
Teamwork

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start your application, make sure to read the job description from top to bottom. It’s packed with info about what we’re looking for and can help you tailor your application to stand out.

Show Off Your Skills:When writing your application, highlight the skills and experiences that make you a great fit for the Customer Care Assistant role. We want to see how you can contribute to our team, so don’t hold back!

Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for customer care and why you want to join us at StudySmarter. A bit of enthusiasm goes a long way!

Apply Through Our Website:Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures your application gets to us quickly and efficiently, so don’t miss out!

How to prepare for a job interview at EE

Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and what they offer. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

Highlight Relevant Experience

As a Customer Care Assistant, you'll need to demonstrate your customer service skills. Think of specific examples from your past roles where you've successfully handled customer queries or resolved issues. Be ready to share these stories during the interview.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if the job is the right fit for you.

Practice Your Responses

Rehearse common interview questions related to customer service. Practising your responses can help you feel more confident and articulate during the actual interview. Consider doing a mock interview with a friend or family member to get comfortable.