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For Companies At a Glance
- Tasks: Help customers find the perfect solutions while building relationships over the phone.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, uncapped commission, private GP access, and generous family leave.
- Why this job: Make a real difference in customers' lives with cutting-edge products and services.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre - Alexander Bain House
Full Time: Permanent
Salary: £25.087 rising to £25.684 after 8 months, plus uncapped commission
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Customer Care and Sales Associate (Permanent) in Paisley employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care and Sales Associate (Permanent) in Paisley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Customer Care and Sales Associate role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the skills needed for this role. We want you to showcase your communication skills and adaptability, so rehearse those examples!
✨Tip Number 3
Dress to impress! Even if the interview is virtual, make sure you look professional. It shows you’re serious about the position and ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Care and Sales Associate (Permanent) in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Care and Sales Associate role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to adapt and communicate effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this fast-paced environment. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on your achievements! Did you exceed sales targets? Did you receive positive feedback from customers? We want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research BT and their customer care philosophy. Understand their products and services, especially those related to EE. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Care and Sales Associate, communication is key. Prepare examples from your past experiences where you've successfully resolved customer issues or influenced others. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Adaptability
This role requires you to thrive in a fast-paced environment. Think of times when you've had to adapt quickly to changes or challenges. Sharing these experiences will highlight your ability to handle the dynamic nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
