At a Glance
- Tasks: Help customers find the perfect EE products and services while building meaningful relationships.
- Company: Join a dynamic team at EE, where technology meets customer care.
- Benefits: Great starting salary, bonuses, flexible working, and extensive family leave.
- Other info: Enjoy a supportive culture with tailored training and career growth opportunities.
- Why this job: Make a genuine difference in customers' lives while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- On target commission available.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Advisor (Lancaster) in Old Town employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary and a range of benefits that prioritise your well-being and career growth. Our Lancaster Sales Team fosters a vibrant work culture where your contributions are recognised, and you have the opportunity to develop your skills through tailored training and flexible working arrangements. With generous family leave policies, access to healthcare, and community volunteering days, we ensure that our employees feel valued both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor (Lancaster) in Old Town
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Sales Advisor role. Think about specific examples where you've excelled in customer service or hit targets – this will make you stand out!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share valuable insights that could give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor (Lancaster) in Old Town
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Showcase Your Communication Skills:Since this role is all about connecting with customers, let your communication skills shine through in your application. Use clear, engaging language and don’t be afraid to show a bit of your personality – we want to see how you can relate to our customers!
Highlight Your Achievements:Don’t just list your previous jobs; tell us about your achievements! Whether it’s meeting sales targets or receiving positive feedback from customers, share those success stories. We love to see how you’ve made a difference in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission and values, and think about how you can contribute to their goal of putting customers first. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Communication Skills
As a Sales Advisor, communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practise articulating these stories clearly and confidently, as this will demonstrate your ability to build relationships and influence others.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating customer interactions. Practise handling different customer scenarios, focusing on understanding their needs and providing tailored solutions. This will help you feel more comfortable and showcase your adaptability in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about team culture, training opportunities, or how success is measured. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
