At a Glance
- Tasks: Join a lively sales team, helping customers find the best tech deals.
- Company: EE, a leading telecom company with a vibrant culture.
- Benefits: Competitive salary, uncapped commission, and fantastic perks.
- Other info: Flexible hours, career growth opportunities, and a supportive team.
- Why this job: Earn while you chat about cool tech and make a real impact.
- Qualifications: Outgoing personality and great communication skills.
The predicted salary is between 13.35 - 13.35 £ per hour.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026 onwards
If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. Maybe you’ve worked in retail or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash. Our North Tyneside OR Gosforth team’s full of people like you – so you’ll be in great company here.
What does being a sales advisor involve?
- You’ll join a lively sales team in our North Tyneside OR Gosforth contact centre.
- We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband.
- You’ll also help them to navigate the different tech products we sell.
- You need to be a great listener as well as a fluent talker.
Forget what you’ve heard about sales. Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…
- Yes, there are targets to hit. But the kind of people who like sales, love that.
- You’re probably naturally competitive. You get a buzz out of beating the person next to you.
- You hate being bored at work.
- It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer.
- That’s why we value resourceful people who like fixing problems.
- People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want.
Why you’ll be better off at EE:
- GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.
- UNCAPPED COMMISSION – the more you sell, the more you can earn.
- BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
- GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.
- FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.
- GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.
Customer Service Representative - Uncapped Commission in Northumberland employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in our Gosforth and North Tyneside contact centres. With competitive salaries, uncapped commission opportunities, and a strong focus on employee development, we empower our team members to thrive both personally and professionally. Enjoy fantastic benefits like 24/7 GP access, flexible working hours, and a sociable atmosphere filled with like-minded individuals who share your passion for technology and customer service.
