At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working hours and excellent career development opportunities.
- Why this job: Make a real impact by helping customers find solutions that matter to them.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Full time: Permanent.
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role.
Start date: May 2026 onwards.
What's in it for you?
- Competitive Salary: Starting at £26,116.00, rising to £26,738 after 8 months in role, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer's Leave: Market‐leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks' full pay and 8 weeks' half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast‐paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle (Gosforth) Sales Team, and you'll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn't always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we'll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Sales Representative - Uncapped Commission in North Shields employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative - Uncapped Commission in North Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect your experiences with what they’re looking for, showing that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and adaptability, which are key for this Sales Representative role.
✨Tip Number 3
Show off your results! Be ready to share specific examples of how you've met targets or influenced others in previous roles. This is your chance to shine and prove you’ve got the drive and determination they’re after.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Representative - Uncapped Commission in North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Representative role. Highlight any previous sales experience, customer service roles, or achievements that show you can thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping customers and how your background makes you a great fit for our team. Keep it engaging and personal!
Show Off Your Communication Skills: Since this role involves speaking with customers over the phone, make sure your application showcases your communication skills. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully interacted with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at EE
✨Know Your Product
Before the interview, make sure you understand EE's products and services inside out. Familiarise yourself with the latest mobile tech, smart home solutions, and insurance options. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Sales Representative, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully communicated with customers in the past, highlighting your ability to adapt to different situations.
✨Demonstrate Customer-Centric Thinking
The role is all about putting customers first. Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you identify their needs and provide tailored solutions, as this aligns perfectly with what EE values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Prepare by thinking through potential challenges you might face in the role and how you would handle them. This will show your proactive approach and readiness to tackle the fast-paced environment.