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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working hours and excellent career development opportunities await you.
- Why this job: Make a real impact by helping customers find solutions that matter to them.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Full time: Permanent.
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role.
Start date: May 2026 onwards.
What's in it for you?
- Competitive Salary: Starting at £26,116.00, rising to £26,738 after 8 months in role, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer's Leave: Market‐leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks' full pay and 8 weeks' half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast‐paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle (Gosforth) Sales Team, and you'll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn't always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we'll match it with opportunity. Join us at EE and turn your potential into performance.
This a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Sales Operator - Uncapped Commission in North Shields employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operator - Uncapped Commission in North Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that highlight your communication skills and ability to meet targets. This is your chance to demonstrate how you can bring value to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Operator - Uncapped Commission in North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Operator role. Highlight any previous customer service or sales experience, and don’t forget to mention your ability to adapt and thrive in fast-paced environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your communication skills can make a difference at EE. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Achievements: When detailing your past roles, focus on your achievements. Did you exceed sales targets? Did you receive positive feedback from customers? Numbers and specific examples can really help us see your potential!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and you’ll be able to keep track of your application status easily. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products thoroughly. Understand their values and what makes them stand out in the market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Operator, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully communicated with customers in the past, as this will demonstrate your ability to build relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you've had to think on your feet or adapt to changing circumstances, especially in a sales context. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Bring Your Energy and Ambition
EE is looking for candidates who are driven and enthusiastic. During the interview, let your passion shine through. Share your career goals and how this role aligns with them. Showing that you're eager to grow and succeed will resonate well with the interviewers.