At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive pay, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible shifts, career development support, and paid volunteering days.
- Why this job: Make a real difference while developing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Start date: May 2026
Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Part time: 20 hours per week (option to also work 25 hours per week)
Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday.
What’s in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Locations
Part Time Sales Advisor - Uncapped Commission in North East, Sunderland employer: EE
At EE North Tyneside, we pride ourselves on being an exceptional employer that values our employees' well-being and career growth. With competitive salaries, uncapped commission opportunities, and a supportive work culture, we empower our team to thrive while enjoying benefits like flexible working hours, generous family leave, and paid volunteering days. Join us in Newcastle upon Tyne, where your contributions are recognised, and you can make a meaningful impact in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Advisor - Uncapped Commission in North East, Sunderland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at EE. A personal recommendation can really give you an edge in landing that Part Time Sales Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions and showcasing your customer service skills. Think about times you've gone above and beyond for a customer – those stories will make you stand out!
✨Tip Number 3
Show your enthusiasm for technology and how it connects people. EE is all about harnessing tech to improve lives, so be ready to discuss how you can contribute to that mission during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it.
We think you need these skills to ace Part Time Sales Advisor - Uncapped Commission in North East, Sunderland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your customer service experience and any sales achievements to show us you’re the perfect fit!
Show Your Personality:We love seeing a bit of your personality in your application! Don’t be afraid to let your enthusiasm shine through, especially when talking about why you want to join our team at EE.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their values. Understand their products and services, especially how they aim to put customers at the heart of every decision. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Sales Advisor, strong communication is key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Practise articulating these stories clearly and confidently, as this will demonstrate your ability to connect with customers over the phone.
✨Demonstrate Adaptability
The role requires you to thrive in a fast-paced environment. Think of situations where you've had to adapt quickly to changes or challenges. Be ready to discuss how you handled those scenarios and what you learned from them, as this will highlight your ability to succeed in a dynamic setting.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.
