At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Competitive salary, online GP access, generous family leave, and huge discounts on products.
- Other info: Flexible hours, career development support, and a vibrant team culture await you.
- Why this job: Use your people skills to make a real difference in customers' lives while growing your career.
- Qualifications: Confident communicators with a knack for building relationships will thrive here.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor – Flexible Hours, Growth Path & Perks in Newcastle upon Tyne employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, offering a supportive work culture where you can thrive both personally and professionally. With competitive salaries, extensive benefits including online GP access, generous family leave, and opportunities for career development, working at our Gosforth or Tyneside locations means being part of a team that values your contributions and encourages you to grow. Join us to enjoy a rewarding career while making a positive impact on customers' digital lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor – Flexible Hours, Growth Path & Perks in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will help you get comfortable with asking questions and engaging in conversation.
✨Tip Number 3
Be ready to share your experiences! Think about times when you've successfully communicated or resolved issues. These stories can showcase your transferable skills and make you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EE team and ready to take that next step in your career.
We think you need these skills to ace Sales Advisor – Flexible Hours, Growth Path & Perks in Newcastle upon Tyne
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Sales Advisor role. Highlight any relevant skills or experiences that show how you can connect with customers and enhance their digital lives.
Show Enthusiasm:We love seeing passion in applications! Make sure to express your excitement about the role and why you want to join our team at EE. A little enthusiasm goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This role is all about enhancing customers' digital lives, so being able to discuss how these offerings can benefit them will show your enthusiasm and preparedness.
✨Show Off Your People Skills
Since this job involves talking to customers, highlight your ability to build relationships. Think of examples from your life where you've successfully communicated or negotiated, whether it’s with family or friends. This will demonstrate your transferable skills.
✨Emphasise Flexibility
EE values flexibility, so be ready to discuss how you can adapt to different situations. Share any experiences where you’ve had to juggle commitments or adjust your schedule to meet others' needs, showing that you align with their supportive culture.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process or opportunities for career growth within EE. It shows your interest in the role and helps you gauge if the company is the right fit for you.
