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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions over the phone.
- Company: Leading telecommunications provider with a focus on customer satisfaction.
- Benefits: Competitive salary, uncapped bonuses, flexible working, and career development opportunities.
- Why this job: Join a dynamic team and turn your potential into performance while helping customers.
- Qualifications: Customer-focused attitude and strong communication skills.
- Other info: Fast-paced environment with great opportunities for growth.
The predicted salary is between 25087 - 35000 £ per year.
A leading telecommunications provider is seeking a customer-focused individual to join their Newcastle Sales Team. In this fast-paced role, you will engage with customers over the phone, understand their needs, and offer tailored solutions.
The position offers a competitive salary starting at £25,087, with opportunities for bonuses and career development. You’ll enjoy flexible working, allowing you to plan breaks and manage your time effectively. Join us and turn your potential into performance.
Customer Support & Sales Advisor — Uncapped Bonuses in Newcastle upon Tyne employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Sales Advisor — Uncapped Bonuses in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your phone skills! Since this role is all about engaging with customers over the phone, try role-playing with a friend or family member. It’ll help you feel more confident and ready to tackle those customer queries.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you’re keen and helps you figure out if the job is right for you too. Think about what you want to know about the team and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Support & Sales Advisor — Uncapped Bonuses in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers and tailored solutions to meet their needs, just like you'll be doing in this role.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing candidates who put in the effort!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, do some homework on the telecommunications provider. Understand their products, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
Since this role is all about engaging with customers, prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Sales Savvy
Brush up on your sales techniques and be ready to discuss how you can identify customer needs and offer tailored solutions. Think of scenarios where you've upsold or cross-sold products effectively, as this will highlight your ability to drive sales.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and growth opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
