Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne
Customer Experience Advisor | 12-hour Shifts, Commission

Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 20000 - 30000 Β£ / year (est.) No home office possible
E

At a Glance

  • Tasks: Assist customers in finding the best solutions and provide exceptional service.
  • Company: Leading telecommunications company with a focus on customer experience.
  • Benefits: Competitive salary, flexible hours, and career development opportunities.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Fast-paced environment with potential for growth and commission.

The predicted salary is between 20000 - 30000 Β£ per year.

A leading telecommunications company in Newcastle is seeking customer-focused individuals to join their Sales Team. Successful candidates will demonstrate strong communication skills and the ability to adapt to customer needs.

The role offers a competitive salary starting at Β£25,087, with opportunities for career development and flexible working hours. Applicants should be driven and determined, bringing energy to their role.

Join the team to help customers find the perfect solutions in a fast-paced environment.

Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne employer: EE

As a leading telecommunications company in Newcastle, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our Customer Experience Advisors enjoy competitive salaries, flexible working hours, and the chance to thrive in a fast-paced environment while making a meaningful impact on customer satisfaction. Join us to be part of a supportive team that values your contributions and encourages you to reach your full potential.
E

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne

✨Tip Number 1

Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can adapt to customer needs.

✨Tip Number 3

Be ready to showcase your energy! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your drive and determination to excel in a fast-paced environment.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne

Customer Focus
Communication Skills
Adaptability
Sales Skills
Problem-Solving Skills
Energy and Enthusiasm
Career Development Orientation
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫑

Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to meet customer needs, so share specific examples that demonstrate your skills.

Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your skills align with the role of a Customer Experience Advisor.

Be Energetic and Driven: We’re looking for individuals who bring energy to their work. In your application, let us know what drives you and how you maintain a positive attitude, especially in a fast-paced environment like ours.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!

How to prepare for a job interview at EE

✨Know the Company Inside Out

Before your interview, do some homework on the telecommunications company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Customer Experience Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences.

✨Demonstrate Adaptability

In a fast-paced environment, being adaptable is crucial. Prepare examples of how you've successfully adjusted to changing situations or customer needs in previous roles. This will highlight your ability to thrive under pressure.

✨Bring Energy and Enthusiasm

The role requires a driven and energetic individual. During the interview, let your passion for helping customers shine through. A positive attitude can make a significant difference and leave a lasting impression on the interviewers.

Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne
EE
Location: Newcastle upon Tyne

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

E
  • Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne

    Newcastle upon Tyne
    Full-Time
    20000 - 30000 Β£ / year (est.)
  • E

    EE

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>