At a Glance
- Tasks: Assist customers in finding the best solutions and provide exceptional service.
- Company: Leading telecommunications company with a focus on customer experience.
- Benefits: Competitive salary, flexible hours, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Fast-paced environment with potential for growth and commission.
The predicted salary is between 20000 - 30000 Β£ per year.
A leading telecommunications company in Newcastle is seeking customer-focused individuals to join their Sales Team. Successful candidates will demonstrate strong communication skills and the ability to adapt to customer needs.
The role offers a competitive salary starting at Β£25,087, with opportunities for career development and flexible working hours. Applicants should be driven and determined, bringing energy to their role.
Join the team to help customers find the perfect solutions in a fast-paced environment.
Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne
β¨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when discussing how you can adapt to customer needs.
β¨Tip Number 3
Be ready to showcase your energy! During interviews, share examples of how you've gone above and beyond for customers in the past. This will demonstrate your drive and determination to excel in a fast-paced environment.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Advisor | 12-hour Shifts, Commission in Newcastle upon Tyne
Some tips for your application π«‘
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to meet customer needs, so share specific examples that demonstrate your skills.
Tailor Your Application: Donβt just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention how your skills align with the role of a Customer Experience Advisor.
Be Energetic and Driven: Weβre looking for individuals who bring energy to their work. In your application, let us know what drives you and how you maintain a positive attitude, especially in a fast-paced environment like ours.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. Itβs the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at EE
β¨Know the Company Inside Out
Before your interview, do some homework on the telecommunications company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers when discussing past experiences.
β¨Demonstrate Adaptability
In a fast-paced environment, being adaptable is crucial. Prepare examples of how you've successfully adjusted to changing situations or customer needs in previous roles. This will highlight your ability to thrive under pressure.
β¨Bring Energy and Enthusiasm
The role requires a driven and energetic individual. During the interview, let your passion for helping customers shine through. A positive attitude can make a significant difference and leave a lasting impression on the interviewers.