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For Companies At a Glance
- Tasks: Engage with customers to find their perfect mobile and smart home solutions.
- Company: Join EE, a leading provider in the tech industry with a vibrant team culture.
- Benefits: Enjoy uncapped commission, flexible working, private healthcare, and generous family leave.
- Other info: Full-time permanent role with opportunities for growth and development.
- Why this job: Make a real difference by helping customers while earning great rewards.
- Qualifications: Strong communication skills and a proactive attitude towards meeting targets.
The predicted salary is between 26116 - 26738 £ per year.
EE is seeking a dedicated individual to join their Gosforth Sales Team in Newcastle. The role involves engaging with customers to understand their needs and matching them to suitable mobile and smart home solutions.
This full-time permanent position offers a starting salary of £26,116, rising to £26,738 after 8 months, alongside an uncapped commission scheme. Benefits include flexible working, private healthcare options, and extensive family leave policies.
Candidates should demonstrate strong communication skills and a proactive approach to meeting targets.
Customer Care Agent – Uncapped Commission & Benefits in Newcastle upon Tyne employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Agent – Uncapped Commission & Benefits in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research EE and their values, especially how they engage with customers. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly when it counts.
✨Tip Number 3
Be proactive! Don’t just wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences at EE and what they love about working there. This can give you insider tips and make a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace Customer Care Agent – Uncapped Commission & Benefits in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in showing us you're the right fit for our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your communication skills and proactive approach, as these are key for the Customer Care Agent role. We love seeing how your experiences align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to know exactly why you’d be great for this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand EE's products and services. Familiarise yourself with mobile and smart home solutions so you can confidently discuss how they meet customer needs.
✨Show Off Your Communication Skills
Since strong communication is key for a Customer Care Agent, practice articulating your thoughts clearly. Consider role-playing common customer scenarios to demonstrate your ability to engage effectively.
✨Be Proactive
Prepare examples of how you've gone above and beyond in previous roles. Highlight instances where you met or exceeded targets, as this will show your proactive approach aligns with what EE is looking for.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the commission structure. This shows your genuine interest in the role and helps you assess if it's the right fit for you.