At a Glance
- Tasks: Join our team to sell EE Mobile & BT Broadband and help customers thrive.
- Company: Be part of BT, a pioneering tech company with a rich history.
- Benefits: Enjoy competitive pay, generous leave, and world-class training opportunities.
- Other info: Diverse and inclusive workplace where everyone can succeed.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Passion for sales and customer satisfaction is key; experience is a bonus.
The predicted salary is between 30000 - 40000 £ per year.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband.
Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
Hours: Full Time, 37.5 hours per week
Shifts: Monday-Friday with shifts falling between 8am-7pm
Why BT? We use the power of communications to make a better world. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, capable of achieving great things.
We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.
You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by inbound calls as part of a specific campaign and in accordance with business requirements. Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets. Creative in approach to generating revenue.
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 22 days annual leave (not including bank holidays), increasing with service.
- 24/7 private virtual GP appointments for UK colleagues.
- World-class training and development opportunities.
- Option to join BT Shares Saving schemes.
We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
Business Sale Advisor (Newcastle upon Tyne) employer: EE
BT is an exceptional employer, offering a vibrant work culture in Newcastle upon Tyne that prioritises personal development and inclusivity. With comprehensive training, competitive benefits including a generous pension scheme and enhanced family leave, and a commitment to diversity, BT empowers its employees to thrive in a dynamic environment while contributing to meaningful advancements in technology and communications.
StudySmarter Expert Advice🤫
We think this is how you could land Business Sale Advisor (Newcastle upon Tyne)
✨Tip Number 1
Get to know BT and its values! Before your interview, do a bit of homework on the company. Understand their mission and how they aim to make a better world through communication. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since you'll be selling EE Mobile & BT Broadband, think about how you'd approach a potential customer. Role-play with a friend or family member to refine your skills. The more comfortable you are, the better you'll perform during the interview.
✨Tip Number 3
Show off your customer focus! Be ready to share examples of how you've successfully engaged with customers in the past. Highlight your ability to understand their needs and deliver satisfaction. This is key for a role in sales, especially in a fast-paced environment like BT.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Business Sale Advisor (Newcastle upon Tyne)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Sales Advisor role. Highlight any sales experience or customer service roles you've had, as this will show us you're ready to hit the ground running!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for sales and how you can contribute to our team. Be sure to mention why you want to work at BT and how our values resonate with you.
Showcase Your Customer Focus:In your application, emphasise your ability to understand customer needs and deliver satisfaction. We love candidates who can demonstrate their customer-centric approach, so share any relevant examples from your past roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with BT’s products and services, especially EE Mobile and BT Broadband. Understanding what you’ll be selling will not only boost your confidence but also show the interviewer that you’re genuinely interested in the role.
✨Show Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully met targets. Think of specific examples where you’ve turned a potential customer into a sale, as this will demonstrate your ability to thrive in a performance-driven environment.
✨Emphasise Customer Focus
Since the role is all about customer acquisition and satisfaction, be ready to talk about how you prioritise customer needs. Share instances where you’ve gone above and beyond to ensure a great customer experience, as this aligns perfectly with BT’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if BT is the right fit for you. Consider asking about the training process or how success is measured in the team.
