At a Glance
- Tasks: Engage with customers, build relationships, and recommend EE products to meet their needs.
- Company: Join EE, a leading telecom company passionate about your growth.
- Benefits: Starting salary of £21,620, uncapped commission, and huge discounts on tech.
- Other info: Enjoy a friendly, inclusive environment with excellent career development opportunities.
- Why this job: Kickstart your career with training, support, and a chance to make an impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 800 - 980 £ per month.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OREE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £21,620 plus incentives throughout the year!
Start date: February 2026 onwards
Start your future with EE where your voice could be the start of something big.
Whats in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
- Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions.
- Discount codes to give out to friends and family.
- Support to carve your own career path.
- Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front.
- Online GP: Access to a private GP 24/7 for you and your immediate family.
What you'll be doing:
At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.
Apprentice Sales Advisor - Uncapped Commission (Newcastle upon Tyne) in Newcastle under Lyme employer: EE
EE is an exceptional employer that prioritises your growth and success, offering a competitive starting salary of £21,620 with the potential to rise to £25,684 post-apprenticeship, alongside an uncapped commission scheme. With a strong focus on employee development, you will receive comprehensive training, including a dedicated study day each week and access to a private GP, all within a vibrant and inclusive work culture in Newcastle upon Tyne. Join us to not only kickstart your career but also to be part of a supportive team that values every voice and fosters meaningful relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Advisor - Uncapped Commission (Newcastle upon Tyne) in Newcastle under Lyme
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, and you'll feel more confident when it’s time for the real deal.
✨Tip Number 3
Show off your personality! EE is looking for friendly, enthusiastic people. Don’t be afraid to let your true self shine during the interview – it’s all about making a connection with the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Sales Advisor - Uncapped Commission (Newcastle upon Tyne) in Newcastle under Lyme
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Apprentice Sales Advisor position. Highlight any relevant skills or experiences that align with what we’re looking for, especially your customer service skills and willingness to learn.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use simple language and avoid jargon to ensure we can easily understand your message and what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick, so why not give it a go?
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products. Familiarise yourself with their mobile tech and broadband services. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your People Skills
As an Apprentice Sales Advisor, you'll be interacting with customers all day. Prepare examples of how you've built relationships or resolved issues in the past. This will demonstrate your ability to connect with customers and provide excellent service.
✨Be Ready to Learn
EE values a willingness to learn over experience. Be prepared to discuss how you approach learning new things and adapting to challenges. Highlight any previous experiences where you’ve picked up new skills quickly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the apprenticeship programme or the company culture. This shows you're engaged and serious about your future with EE. Plus, it gives you a chance to see if it's the right fit for you!
