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For Companies At a Glance
- Tasks: Help customers find the perfect solutions while building strong relationships over the phone.
- Company: Join BT, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic discounts on products.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible working hours, career development support, and paid volunteering days available.
The predicted salary is between 25087 - 25684 £ per year.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Start Date: 23/02/2026
Where: BT Glasgow Contact Centre - Alexander Bain House
Full Time: Permanent
Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Community Sales Advisor (Permanent) in Motherwell employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Sales Advisor (Permanent) in Motherwell
✨Tip Number 1
Network like a pro! Reach out to current employees at BT or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your customer service skills and sales experience. You want to make a memorable first impression!
✨Tip Number 3
Be ready for role-play scenarios in interviews. They might ask you how you'd handle a tricky customer situation. Think of examples from your past roles where you turned a challenge into a success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates right there!
We think you need these skills to ace Community Sales Advisor (Permanent) in Motherwell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Community Sales Advisor role. Highlight any previous sales experience and customer service roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your background makes you a great candidate for this position.
Show Off Your Communication Skills: Since this role involves speaking with customers, make sure your written application showcases your communication skills. Keep it clear, concise, and engaging – we want to see your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research BT and their values. Understand their products and services, especially those related to the role of Community Sales Advisor. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Community Sales Advisor, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or colleagues. Practising common interview questions can help you articulate your thoughts clearly and confidently during the interview.
✨Demonstrate Your Customer-Centric Approach
This role is all about putting customers first. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. Highlighting these experiences will demonstrate that you understand the importance of customer satisfaction in sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
