At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships over the phone.
- Company: Join EE, a leading tech company with a vibrant team culture.
- Benefits: Great salary, bonuses, flexible working, and extensive family leave.
- Other info: Enjoy tailored training and opportunities for career growth.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with development opportunities.
- Season Ticket Travel Loan – funds to pay for your travel to and from work upfront.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Call Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in Milnrow employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary with uncapped commission potential and a wealth of benefits including 24/7 online GP access, generous family leave, and substantial discounts on products. Our vibrant team culture fosters personal growth and career development, ensuring that every employee has the support they need to thrive in their role while making a meaningful impact in the community. Join our Lancaster Sales Team and experience a workplace where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in Milnrow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the call centre industry. A personal recommendation can make all the difference when you're trying to land that perfect role.
✨Tip Number 2
Practice your pitch! Before you head into any interviews, make sure you can confidently explain why you're the best fit for the role. Highlight your customer service skills and how you've made a difference in previous positions.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like EE, and express your enthusiasm for potential opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Use this opportunity to reiterate your excitement about the role and how you can contribute to their team.
We think you need these skills to ace Call Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in Milnrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Call Centre Agent role. Highlight any customer service experience and communication skills, as these are key to succeeding in this position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working with customers and how you can contribute to our team. Be genuine and let your personality shine through – we want to see the real you!
Showcase Your Achievements:When detailing your previous roles, focus on specific achievements and results. Did you exceed targets or receive positive feedback? Share those stories to demonstrate your drive and determination.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at EE!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission and values, and think about how you can contribute to their goal of putting customers at the heart of every decision. This will show your genuine interest in the role and help you connect with the interviewer.
✨Showcase Your Communication Skills
As a Call Centre Agent, strong communication skills are key. Prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with customers over the phone.
✨Demonstrate Adaptability
This role is fast-paced, so be ready to discuss how you've adapted to changing situations in previous jobs. Think of specific instances where you had to think on your feet or adjust your approach to meet customer needs. Highlighting your adaptability will show that you're well-suited for the dynamic environment at EE.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team culture, and career development opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Asking about training and support can also highlight your eagerness to grow within the company.
