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- Tasks: Help customers find the perfect EE products and services while building strong relationships.
- Company: Join a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours and ongoing career development opportunities await you.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Sales Assistant - Flexible hours (Permanent) in Merthyr Tydfil employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours (Permanent) in Merthyr Tydfil
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Assistant role.
✨Tip Number 2
Prepare for the interview by researching EE and its products. Show us you’re genuinely interested in what we do and how you can contribute. Tailor your answers to highlight your customer service skills and adaptability.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on articulating your experiences and how they relate to the role. Confidence is key when you’re speaking with potential employers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re keen on the position. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Sales Assistant - Flexible hours (Permanent) in Merthyr Tydfil
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Assistant role. Highlight any customer service experience and your ability to adapt in fast-paced environments, as these are key for us at EE.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves speaking with customers over the phone, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission and values, and think about how you can contribute to their goal of putting customers first. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Communication Skills
As a Sales Assistant, strong communication is key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Practise articulating these stories clearly, as this will demonstrate your ability to build relationships and provide excellent service.
✨Demonstrate Adaptability
In a fast-paced environment like EE, being adaptable is crucial. Think of situations where you've had to adjust quickly to changes or challenges. Share these examples during your interview to highlight your flexibility and readiness to thrive in dynamic settings.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or career development paths at EE. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.