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- Tasks: Engage with customers, understand their needs, and provide tailored solutions.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Why this job: Make a real impact by helping customers find the perfect tech solutions.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 13 - 16 £ per hour.
Part time: Permanent - 20 Hours per week
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday 16:45-21:00
- Tuesday 16:45-21:00
- Wednesday 16:45-21:00
- Thursday 16:45-21:00
- Friday 16:45-21:00
- Saturday OFF
- Sunday OFF
What’s in it for you:
- Competitive Salary: Starting at £25,087 pro-rata, rising to £25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Sales and Service Operative in Merthyr Tydfil employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Service Operative in Merthyr Tydfil
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales and Service Operative role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. Think about your past experiences and how they relate to the skills needed for this job. We want you to shine!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with potential employers, let your passion for helping customers and working in a fast-paced environment come through. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to make a difference in our team.
We think you need these skills to ace Sales and Service Operative in Merthyr Tydfil
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Sales and Service Operative. Make sure you understand the key skills and responsibilities so you can tailor your application accordingly.
Show Off Your Customer Skills: Since this role is all about putting customers first, highlight any experience you have in customer service. Share specific examples of how you've helped customers in the past and how you’ve built relationships. We love to see that passion for helping others!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your communication style or your enthusiasm for technology, show us what makes you unique and why you’d be a great fit for our team.
Apply Through Our Website: When you’re ready to submit your application, make sure you do it through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their values and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, prepare examples from your past experiences where you've successfully resolved customer issues or provided exceptional service. Be ready to discuss how you can apply those skills at EE.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or how you meet sales targets. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Demonstrate Your Team Spirit
EE values collaboration, so be prepared to talk about how you've worked with others in previous roles. Share specific examples of how you contributed to team success and how you celebrate achievements together.
