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- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Competitive pay, flexible hours, and great discounts on products.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicator with a knack for building relationships.
- Other info: Flexible scheduling, career development opportunities, and a fun team environment.
Part time: Permanent - 20 Hours per week
Salary: 25,087 pro-rata rising to 25,684 pro-rata after 9 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday: 16:45-21:00
- Tuesday: 16:45-21:00
- Wednesday: 16:45-21:00
- Thursday: 16:45-21:00
- Friday: 16:45-21:00
- Saturday: OFF
- Sunday: OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time.
What’s in it for you?
- A great starting hourly rate of 12.82 per hour, plus incentives and bonuses
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Part-Time Sales Advisor (Permanent, Part Time) in Merthyr Tydfil employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Advisor (Permanent, Part Time) in Merthyr Tydfil
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will help you get comfortable with asking questions and engaging in conversation.
✨Tip Number 3
Be ready to share your experiences! Think about times when you've successfully communicated or resolved issues, whether at work or home. These stories can showcase your transferable skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Part-Time Sales Advisor (Permanent, Part Time) in Merthyr Tydfil
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show off your unique style and experiences.
Tailor Your Application: Make sure to customise your application for the Part-Time Sales Advisor role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to build relationships and communicate effectively.
Show Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your application, express why you’re interested in joining our team and how you can contribute to enhancing our customers' digital lives.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EE
✨Know the Role Inside Out
Before your interview, make sure you understand what a Part-Time Sales Advisor does. Familiarise yourself with the products and services offered by the company. This will help you speak confidently about how you can enhance customers' digital lives.
✨Show Off Your People Skills
Since this role involves talking to customers, be ready to demonstrate your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This will show that you have the transferable skills needed for the job.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how the company supports work-life balance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference!