At a Glance
- Tasks: Lead the strategy and delivery of BT Consumer's TV content integrations.
- Company: Join BT, the UK's leading broadband and mobile network provider.
- Benefits: Enjoy a competitive salary, annual bonus, generous leave, and a solid pension scheme.
- Other info: Flexible working model and opportunities for career growth in a dynamic environment.
- Why this job: Shape the future of entertainment with cutting-edge technology and major global partnerships.
- Qualifications: 5+ years in product management with strong stakeholder and partner management skills.
The predicted salary is between 60000 - 75000 £ per year.
Closing Date: Monday 6th April 2026
Location(s): Birmingham, Bristol or London
Flexible Working: The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.
About BT Consumer: We run the biggest and best fixed broadband and mobile network services in the UK with an ambition to be the country’s most trusted connector of people. We bring together the BT, EE and Plusnet brands to serve more than 25 million subscribers and connect for good. Because we own the best networks for mobile and broadband, the biggest and most exciting tech brands in the world partner with us so we can bring our customers new products and services beyond the connectivity we’ve always been famous for. That includes gaming, TV, entertainment and home and cyber security. We handle 100% of calls and customer enquiries from our UK-based contact centres. And we have more than 400 stores on high streets across the country, including our EE Studio and Experience stores that invite people to try new technology for themselves and see how it can make their lives better.
The Scope: The Product Manager, Content Partner and Portfolio leads the strategy, development and end‑to‑end delivery of BT Consumer's TV content integrations, ensuring seamless experiences across complex technical systems and partnerships with major global content providers. They are accountable for the roadmap, driving commercial and customer outcomes whilst navigating a highly matrixed engineering environment to deliver scalable, high‑quality propositions. This role blends strategic thinking with deep technical delivery, shaping how EE brings new content, bundles and platform capabilities to market.
What You’ll Be Doing:
- Managing the roadmap and delivery of BT Consumer's TV integrations and propositions, leading complex workstreams across engineering, operations and third‑party partners to ensure seamless provisioning, billing and customer experiences.
- Supporting the development of the long‑term product vision and strategy, contributing customer, commercial and technology insight, and translate that direction into clear priorities, business cases and an actionable plan.
- Owning day‑to‑day strategic product decisions, including prioritisation, trade‑offs and scope definition, and represent the product across governance forums by simplifying technical challenges and driving clarity.
- Working collaboratively across BT Consumer and the wider business to manage backlog delivery, align stakeholders, ensure compliance and support wider transformation initiatives such as portfolio simplification and migration away from legacy systems.
- Championing the customer experience, ensuring journeys, documentation and product performance are continually improved and aligned to the broader vision.
- Owning commercial and partner execution, including financial planning, performance tracking and relationship management with external content partners, while supporting the identification of new opportunities to strengthen the TV portfolio and integration approach.
Skills And Experience Needed:
- Significant product management experience (5+ years) with a strong record of delivering customer and commercial outcomes, managing multiple initiatives and making clear, data‑driven decisions in high‑pressure environments.
- Proven ability to lead in a complex matrix organisation, coordinating fragmented delivery across numerous engineering teams, simplifying highly technical problems and driving clarity without direct ownership of squads.
- Strong stakeholder and partner management skills, including negotiating with challenging external content partners, influencing senior stakeholders and representing product decisions across forums and committees.
- Ability to translate business requirements into clear functional specifications, develop business cases, shape product roadmaps and manage CAPEX/OPEX while balancing customer, commercial and technical considerations.
- Excellent communication skills, with the confidence to engage across engineering, commercial, operations, marketing and legal teams, and the ability to advocate for the customer in technical and commercial discussions.
- Passion for consumer technology, TV/streaming and digital products, with experience in telecoms, TV, or third‑party platform/marketplace integrations considered beneficial but not essential.
Benefits:
- Annual on target bonus - 10% (calculated using both personal and company performance multipliers)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- 25 days annual leave + 8
Product Manager, Content Partner and Portfolio in London employer: EE
BT Group is an exceptional employer, offering a dynamic work culture that prioritises flexibility and collaboration. With a commitment to employee growth, you will have access to extensive training and development opportunities while working on innovative projects that shape the future of connectivity. Located in vibrant cities like Birmingham, Bristol, or London, BT provides a supportive environment where your contributions directly impact millions of customers across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Content Partner and Portfolio in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Product Manager gig.
✨Tip Number 2
Prepare for those interviews! Research BT Consumer and its products inside out. Be ready to discuss how your experience aligns with their goals, especially around customer experience and tech integration. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the BT team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Just keep it short and sweet!
We think you need these skills to ace Product Manager, Content Partner and Portfolio in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Manager role. Highlight your experience in product management, especially any work with TV content integrations or partnerships. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about consumer technology and how your background makes you a perfect fit for this role. Keep it engaging and relevant to what we do at BT Consumer.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to deliver customer and commercial outcomes. Use data and examples to back up your claims – we love numbers that tell a story!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining the BT Consumer team!
How to prepare for a job interview at EE
✨Know Your Product Inside Out
Before the interview, dive deep into BT Consumer's TV content integrations and understand their current offerings. Familiarise yourself with their partnerships and how they enhance customer experiences. This knowledge will help you demonstrate your passion and strategic thinking during the discussion.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Highlight your ability to negotiate and influence decisions, especially in complex environments. This is crucial for a Product Manager role where collaboration across teams is key.
✨Be Ready to Discuss Technical Challenges
Expect questions about navigating technical challenges and simplifying complex problems. Think of specific instances where you've tackled such issues and be ready to explain your thought process. This will show your capability to lead in a matrix organisation.
✨Demonstrate Your Customer-Centric Approach
Prepare to discuss how you've championed customer experiences in past projects. Share examples of how you've improved product performance based on customer feedback. This aligns perfectly with the role's focus on enhancing customer journeys and ensuring satisfaction.
