At a Glance
- Tasks: Connect with small and medium businesses, providing tailored solutions and exceeding sales targets.
- Company: Join BT, a leading telecommunications company with a focus on customer success.
- Benefits: Enjoy competitive pay, flexible leave, and a range of additional perks like discounted products.
- Other info: Be part of a supportive team culture with opportunities for personal growth.
- Why this job: Make a real impact by helping businesses thrive while developing your sales skills.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
In this role, you’ll be the voice of BT for our small and medium business customers – building genuine connections and providing solutions that make a real difference to their success. You’ll combine your natural communication skills with your existing sales experience to spot opportunities, tailor solutions, and deliver results that meet – and often exceed – your targets.
You’ll deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an inbound blend or outbound call as part of a specific campaign and in accordance with business requirements. The role is a blend of inbound calls and/or outbound-focused, engaging existing customers to protect contracts, reduce churn, and identify growth opportunities. The outbound team may also provide inbound support during peak demand, ensuring customers receive timely, high-quality service.
This role requires strong customer conversations, commercial judgement, and flexibility to support business needs. By delivering compliant, value-led conversations and supporting key customer programmes, the role plays a direct part in strengthening long-term customer relationships while supporting wider transformation and efficiency goals.
- Follow all sales, compliance, and data protection requirements.
- Use CRM and sales systems correctly at all times.
- Escalate risks, complaints, or vulnerabilities appropriately.
- Deliver against agreed performance measures, including quality, retention, and growth.
- Actively engage in coaching, feedback, and development sessions.
- Support a “one team” culture by sharing best practice and helping colleagues.
Customer Focus with Commercial Awareness - Balances customer needs with business outcomes.
Attention to Detail - Accurately records information and follows processes, policies and compliance requirements.
Digital & System Skills - Comfortable learning and using multiple systems, CRM tools and digital applications.
Influencing & Negotiation Skills - Able to guide conversations, address concerns and help customers make informed decisions.
Access to an online private GP 24/7 for you and your immediate family.
Market-leading paid carers leave with up to 2 weeks off.
Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay.
Discounted EE and BT products, including mobile and broadband.
Market leading Pension scheme – 5% from you and 10% from us.
Holiday purchase scheme.
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Holiday Advisor (Sales Advisor) (Permanent) in Lisburn employer: EE
EE is an excellent employer for those seeking a dynamic and rewarding role as a Sales Advisor in Glasgow. With a vibrant team culture, competitive pay starting at £13,928.53, uncapped commission opportunities, and a strong focus on employee growth, you'll thrive in an environment that values your contributions. Enjoy fantastic benefits like 24/7 GP access, discounts on products, and flexible working arrangements that cater to your lifestyle.
