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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader transforming lives through technology.
- Benefits: Flexible hours, competitive salary, health benefits, and career development opportunities.
- Why this job: No sales experience needed; comprehensive training provided to boost your confidence.
- Qualifications: Natural communicator with a passion for helping others.
- Other info: Enjoy a supportive team culture and opportunities to give back to the community.
The predicted salary is between 13 - 16 £ per hour.
If you're a natural when it comes to connecting with people, building relationships and understanding their needs, you could be a great fit for a Sales Advisor role with EE. At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. You don't need sales experience to join us. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly, for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.
- Competitive Salary
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you.
- Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.
Part Time Contact Centre Support Agent in Lancaster employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Contact Centre Support Agent in Lancaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can adapt and thrive in a sales environment.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built relationships and understood others' needs in past experiences. This will highlight your natural ability to connect with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Part Time Contact Centre Support Agent in Lancaster
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for connecting with people and helping them out.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience you have in customer service or sales, even if it’s informal!
Show Your Adaptability: Since no two calls are the same, it’s important to demonstrate your ability to adapt. Share examples of times when you’ve successfully handled unexpected situations or changes in plans.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, take some time to research EE and their products. Familiarise yourself with their services and think about how you can help customers choose the right options. This will show your genuine interest in the role and help you connect better during the conversation.
✨Show Off Your People Skills
Since this role is all about connecting with people, be ready to share examples of how you've built relationships in the past. Think of times when you’ve adapted to different personalities or resolved conflicts. This will demonstrate your ability to thrive in a dynamic sales environment.
✨Be Ready for Role-Play
Expect some role-playing scenarios during the interview. Practice responding to customer queries or handling objections. This will not only help you feel more confident but also showcase your adaptability and problem-solving skills, which are key for success in this position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about wanting to be part of the EE family.
