Customer Service Assistant Full time immediate start in Lancaster
Customer Service Assistant Full time immediate start

Customer Service Assistant Full time immediate start in Lancaster

Lancaster Full-Time 28800 - 43200 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Connect with customers and help them choose the right tech products over the phone.
  • Company: Join EE, a leading tech company focused on bringing people together.
  • Benefits: Flexible working hours, comprehensive training, and a supportive team environment.
  • Why this job: Make a real difference in customers' lives while developing your sales skills.
  • Qualifications: No prior sales experience needed; just a passion for helping others.
  • Other info: Dynamic role with opportunities for personal growth and career advancement.

The predicted salary is between 28800 - 43200 £ per year.

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

You don’t need sales experience to join us. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks.

Customer Service Assistant Full time immediate start in Lancaster employer: EE

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values flexibility and personal growth. Our Lancaster Sales Team is not just about sales; it's about building meaningful relationships with customers while receiving comprehensive training to enhance your skills. With opportunities for career advancement and a supportive environment, joining us means being part of a team that is dedicated to making a positive impact through technology.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant Full time immediate start in Lancaster

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! Since this role is all about connecting with customers, try role-playing common customer scenarios with a friend. This will help you feel more confident when it comes to handling calls.

✨Tip Number 3

Be ready to adapt! During your interview, be prepared to discuss how you've handled unexpected situations in the past. Show them that you can think on your feet and stay motivated, even when things get tricky.

✨Tip Number 4

Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s super easy to navigate and you’ll find all the info you need about the role right there.

We think you need these skills to ace Customer Service Assistant Full time immediate start in Lancaster

Relationship Building
Customer Needs Assessment
Communication Skills
Adaptability
Motivation
Sales Skills
Problem-Solving Skills
Flexibility

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show how you connect with people and understand their needs.

Tailor Your Application: Make sure to tailor your application to the Customer Service Assistant role. Highlight any relevant experience or skills that demonstrate your ability to adapt and stay motivated in a sales environment.

Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at EE

✨Know Your Stuff

Before the interview, take some time to research EE and their products. Familiarise yourself with their latest tech offerings and services. This will not only show your enthusiasm but also help you answer questions confidently.

✨Show Off Your People Skills

Since this role is all about connecting with customers, be ready to share examples of how you've built relationships in the past. Think of specific situations where you’ve successfully understood someone’s needs and provided a solution.

✨Be Adaptable

Prepare to discuss how you handle change and adapt to different situations. Since no two calls are the same, having a few anecdotes ready about times you’ve had to think on your feet will impress the interviewers.

✨Ask Questions

At the end of the interview, don’t forget to ask insightful questions about the team or the training process. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Customer Service Assistant Full time immediate start in Lancaster
EE
Location: Lancaster

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  • Customer Service Assistant Full time immediate start in Lancaster

    Lancaster
    Full-Time
    28800 - 43200 £ / year (est.)
  • E

    EE

    1000+
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