At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the right EE products.
- Company: Join a dynamic team at EE, known for its supportive culture.
- Benefits: Starting salary of £26,116, rising to £26,738, plus bonuses and discounts.
- Other info: Flexible working hours, tailored training, and opportunities for community volunteering.
- Why this job: Make a real impact while developing your career in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
Volunteering days, so you can give back to your local community.
Optional Private Healthcare and Dental, to protect you and your family.
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here.
We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Join us at EE and turn your potential into performance.
Counter Staff/ Sales in Lancaster employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary and a wealth of benefits including 24/7 online GP access, generous family leave, and substantial discounts on products. Our Lancaster Sales Team fosters a vibrant work culture where your contributions are recognised, and we are dedicated to supporting your career growth through tailored training and flexible working arrangements. Join us to be part of a team that values customer connection and personal development in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff/ Sales in Lancaster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking with customers, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those customer interactions head-on.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the role and the company. Plus, it gives you a chance to find out if this is the right fit for you too!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Counter Staff/ Sales in Lancaster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping customers and finding the right solutions for them.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role. We love seeing how your previous roles have prepared you for this fast-paced environment, so don’t hold back on those achievements!
Be Authentic:Don’t be afraid to let your personality come through in your application. We’re looking for genuine individuals who can build relationships with our customers, so be yourself and share what makes you unique.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with us at EE!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially those related to customer service. This will help you demonstrate your enthusiasm and show that you’re genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Counter Staff/Sales role is all about communication, prepare examples from your past experiences where you’ve successfully interacted with customers. Think about how you’ve adapted your approach to meet different needs and how you’ve built relationships – this will really impress them!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer queries. Practice responses to common situations you might face in the role, such as dealing with an unhappy customer or upselling a product. This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team culture, training opportunities, or how success is measured in the role. It’s a great way to engage with the interviewer and leave a lasting impression.
