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- Tasks: Connect with customers and help them choose the right tech products over the phone.
- Company: Join EE, a leading tech company focused on bringing people together.
- Benefits: Competitive salary, flexible working, private GP access, and generous family leave.
- Why this job: No sales experience needed; receive training to boost your confidence in tech sales.
- Qualifications: Natural communicator with a passion for helping others.
- Other info: Enjoy a supportive team culture and opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. You don’t need sales experience to join us. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
- Competitive Salary
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.
Contact Centre Agent - Immediate Start (Permanent) in Lancaster employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Immediate Start (Permanent) in Lancaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can adapt and thrive in a sales environment.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built relationships in the past. Whether it's through work or personal experiences, demonstrating your ability to connect with others is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career with us at EE.
We think you need these skills to ace Contact Centre Agent - Immediate Start (Permanent) in Lancaster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for connecting with people and helping them find the right products.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any experience or skills that relate to building relationships and understanding customer needs. This will show us that you’re a great fit for our team!
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon – we want to understand your message without any confusion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, take some time to research EE and its products. Familiarise yourself with their services and any recent news about the company. This will not only show your interest but also help you answer questions more confidently.
✨Show Your People Skills
As a Contact Centre Agent, connecting with people is key. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to adapt and engage with customers effectively.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions for sales roles, such as how you handle objections or motivate yourself in a challenging environment. The more you practice, the more comfortable you'll feel during the real thing.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
