At a Glance
- Tasks: Join our team to sell EE Mobile & BT Broadband and help customers thrive.
- Company: Be part of BT, a pioneering tech company with a purpose-driven culture.
- Benefits: Enjoy competitive salary, pension scheme, enhanced family leave, and world-class training.
- Other info: Diverse and inclusive workplace where everyone can succeed.
- Why this job: Make an impact in a fast-paced environment while developing your sales skills.
- Qualifications: Customer-focused, resilient, and excellent communication skills are key.
The predicted salary is between 27835 - 27835 £ per year.
Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband.
Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
Salary: £27,835.00 + 30% OTB
Hours: Full Time, 37.5 hours per week
Shifts: Monday-Friday with shifts falling between 8am-7pm
Why BT? We’ve always been an organisation with purpose; to use the power of communications to make a better world. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers. Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, capable of achieving great things.
Why this role matters We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation. We’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services.
What you’ll be doing You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by inbound calls as part of a specific campaign. You will need to be resilient to build a pipeline, responding to customer enquiries efficiently and effectively.
What skills you’ll need
- Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
- Creative in approach to generating revenue.
- Excellent communication skills – knows how to demonstrate, promote and sell.
- Be passionate, ambitious, resilient and driven in your career.
- Ability to build strong relationships with customers and colleagues at all levels.
Benefits:
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 22 days annual leave (not including bank holidays), increasing with service.
- 24/7 private virtual GP appointments for UK colleagues.
- 2 weeks carer’s leave.
- World-class training and development opportunities.
- Option to join BT Shares Saving schemes.
Don’t Meet Every Single Requirement: We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway.
Business Sale Advisor in Jarrow employer: EE
BT is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and personal development. As a Business Sales Advisor in our Newcastle upon Tyne Customer Contact Centre, you'll benefit from comprehensive training, a competitive salary, and a range of employee benefits including enhanced family leave and private healthcare. Join us to be part of a pioneering technology company that values your growth and success while making a meaningful impact in the world of communications.
StudySmarter Expert Advice🤫
We think this is how you could land Business Sale Advisor in Jarrow
✨Tip Number 1
Get to know BT and its values! Before your interview, dive into what makes BT tick. Understanding their mission and culture will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! As a Business Sales Advisor, you'll need to sell yourself just as well as you sell their products. Prepare a brief introduction about yourself that highlights your skills and passion for customer service. Keep it engaging!
✨Tip Number 3
Show off your resilience! In a fast-paced environment like BT, it's crucial to demonstrate how you've bounced back from challenges in the past. Share specific examples during your interview to illustrate your determination and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Business Sale Advisor in Jarrow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining BT and helping customers with their needs.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the specific requirements of the Business Sales Advisor role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at BT.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with BT’s products and services, especially EE Mobile and BT Broadband. Understanding what you’ll be selling will not only boost your confidence but also show the interviewer that you’re genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve successfully acquired or retained customers. Use specific examples to demonstrate your customer-focused approach and your ability to meet targets, as this is crucial for a Business Sales Advisor.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will help you respond more effectively and show that you value communication, which is key in a sales role. Don’t hesitate to ask for clarification if you need it!
✨Emphasise Resilience and Ambition
BT is looking for candidates who are driven and resilient. Be ready to share instances where you faced challenges in your career and how you overcame them. Highlighting your ambition and determination will resonate well with the interviewers.
