Join BT as a Business Sales Advisor in our Inbound Acquisitions Team, selling EE Mobile & BT Broadband
Location: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET
Salary: £27,835.00 + 30% OTB
Hours: Full Time, 37.5 hours per week
Shifts: Monday-Friday with shifts falling between 8am-7pm
What you'll be doing
You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by inbound calls as part of a specific campaign and in accordance with business requirements. You will need to be resilient to build a pipeline, responding to customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.
What skills you'll need
- Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
- Creative in approach to generating revenue.
- Excellent communication skills – knows how to demonstrate, promote and sell.
- Be passionate, ambitious, resilient and driven in your career.
- Ability to build strong relationships with customers and colleagues at all levels.
Benefits
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate.
- Enhanced women's health support, including help with menopause symptoms, cancer screenings, period care and more.
- 22 days annual leave (not including bank holidays), increasing with service.
- 24/7 private virtual GP appointments for UK colleagues.
- 2 weeks carer's leave.
- World-class training and development opportunities.
- Option to join BT Shares Saving schemes.
