Holiday Sales and Operative
Holiday Sales and Operative

Holiday Sales and Operative

Newcastle upon Tyne Full-Time 25087 - 25684 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, understand their needs, and provide tailored solutions.
  • Company: Join EE, a leading tech company focused on customer satisfaction.
  • Benefits: Competitive salary, bonuses, healthcare, and generous leave policies.
  • Why this job: Make a real impact by helping customers find the perfect tech solutions.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Flexible working hours and opportunities for career growth.

The predicted salary is between 25087 - 25684 £ per year.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: February 2026 onwards

*Please note, the shift pattern for our February intake will be working 12 hour shifts over 3 or 4 days per week.

What’s in it for you:

  • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family
  • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
  • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Ongoing support to help you grow your skills and develop
  • Season Ticket Travel Loan: Funds for your travel to and from work.
  • Volunteering Days: Paid time off to give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

About the role:

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.

Holiday Sales and Operative employer: EE

At EE North Tyneside, we pride ourselves on being an exceptional employer that values our employees' well-being and career growth. With a competitive salary structure, generous family leave policies, and access to private healthcare, we ensure our team feels supported both personally and professionally. Our vibrant work culture encourages collaboration and innovation, making it a rewarding environment for those looking to make a meaningful impact in the telecommunications industry.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Holiday Sales and Operative

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that interview.

✨Tip Number 2

Prepare for the interview by researching the company and its culture. Understand what makes EE tick and be ready to discuss how your skills align with their values. This shows you’re genuinely interested!

✨Tip Number 3

Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Holiday Sales and Operative role. Keep it concise but impactful – you want to leave a lasting impression.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.

We think you need these skills to ace Holiday Sales and Operative

Customer Service Skills
Communication Skills
Adaptability
Sales Skills
Relationship Building
Goal Orientation
Team Collaboration
Problem-Solving Skills
Time Management
Drive and Determination
Influencing Skills
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Holiday Sales and Operative role. Highlight your customer service experience and any sales achievements. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!

Showcase Your Communication Skills: Since this role involves speaking with customers, make sure your written application reflects your communication skills. Be clear, concise, and friendly in your writing – it’s all about making a great first impression!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at EE

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Holiday Sales and Operative role. Familiarise yourself with the job description, focusing on customer service skills and the importance of building relationships. This will help you tailor your answers to show how your experience aligns with what they’re looking for.

✨Showcase Your Communication Skills

Since this role involves speaking with customers over the phone, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you successfully communicated with customers or resolved issues. This will demonstrate your ability to connect with clients effectively.

✨Highlight Your Adaptability

The fast-paced nature of this job means adaptability is key. Think of times when you had to adjust quickly to changes or challenges in previous roles. Share these stories during your interview to illustrate your flexibility and readiness to thrive in a dynamic environment.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer!

Holiday Sales and Operative
EE
Location: Newcastle upon Tyne

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