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- Tasks: Help customers find the perfect solutions and build lasting relationships.
- Company: Join EE, a leading tech company focused on customer satisfaction.
- Benefits: Competitive salary, bonuses, flexible hours, and generous leave policies.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy career growth opportunities and paid volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: January 2026 onwards
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Sales Assistant - Flexible hours (Permanent) in Hebburn employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours (Permanent) in Hebburn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Assistant role.
✨Tip Number 2
Prepare for the interview by researching EE and understanding their products and services. Show us you’re passionate about helping customers find the right solutions – it’ll make you stand out!
✨Tip Number 3
Practice your communication skills! Since this role involves speaking with customers over the phone, try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Assistant - Flexible hours (Permanent) in Hebburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Assistant role. Highlight any customer service experience and your ability to adapt in fast-paced environments, as these are key for us at EE.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves speaking with customers over the phone, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its values. Understand their products and services, especially how they enhance customer experiences. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you solved problems or went the extra mile for a customer, as these stories will resonate well with the interviewers.
✨Demonstrate Adaptability
In a fast-paced environment like EE, adaptability is key. Be ready to discuss times when you've had to adjust quickly to changes or challenges. Highlighting your ability to thrive under pressure will show that you're a great fit for the dynamic nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
