At a Glance
- Tasks: Engage with customers over the phone, helping them find the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Enjoy flexible hours, competitive pay, and amazing discounts on EE products.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working environment with opportunities for career growth.
The predicted salary is between 13379 - 13379 £ per year.
Start Date: 09/03/26
Where: BT Glasgow Contact Centre - Alexander Bain House
Part Time: 20 Hours - Permanent
Salary: £13,379.73
What’s in it for you:
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Shift Pattern:
- Monday: 16:00 - 21:00
- Tuesday: 16:00 - 21:00
- Wednesday: 16:00 - 21:00
- Thursday: Off
- Friday: Off
- Saturday: 10:00 - 18:30
- Sunday: 16:15 - 21:00
Telephone Sales Advisor (Home based) in Hamilton employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Advisor (Home based) in Hamilton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to the Telephone Sales Advisor role.
✨Tip Number 3
Show off your personality! In a sales role, your ability to connect with customers is key. Don’t be afraid to let your enthusiasm shine through during the interview – it could make all the difference!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and really want the job. And remember, apply through our website for the best chance!
We think you need these skills to ace Telephone Sales Advisor (Home based) in Hamilton
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in putting customers first. We want to see how you've understood customer needs and provided solutions in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Tailor Your Application: Don’t just send a generic application! We love when candidates tailor their applications to match the role. Mention specific skills that relate to the Telephone Sales Advisor position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at EE
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Telephone Sales Advisor entails. Familiarise yourself with the products and services offered by EE, as well as the key responsibilities of the role. This will help you demonstrate your enthusiasm and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role is all about speaking with customers over the phone, practice your communication skills. Think about how you can convey information clearly and effectively. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and ideas.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Prepare examples from your past experiences where you've successfully resolved issues or met targets. This will help you illustrate your problem-solving abilities and customer-centric approach.
✨Emphasise Your Flexibility and Team Spirit
The job offers flexible working hours, so be ready to discuss how you can adapt to different schedules. Also, highlight your ability to work collaboratively with a team. Share examples of how you've contributed to team success in previous roles, as this aligns with the company's values.