At a Glance
- Tasks: Assist customers online, understand their needs, and recommend the best products.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on products.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13379 - 13379 £ per year.
Start Date: 09/03/26
Where: BT Glasgow Contact Centre - Alexander Bain House
Part Time: 20 Hours - Permanent
Salary: £13,379.73
What’s in it for you:
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Online Sales Assistant - Part Time in Greenock employer: EE
At BT Glasgow, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. With a supportive work culture that prioritises flexibility, career development, and community engagement, we offer unique benefits such as access to a private GP, generous family leave, and paid volunteering days. Join us in a role where your contributions are recognised, and you can truly make a difference in customers' lives while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Online Sales Assistant - Part Time in Greenock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BT and EE. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Online Sales Assistant. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! In a sales role, being personable is key. Don’t be afraid to let your enthusiasm shine through during the interview. Share stories that highlight your communication skills and ability to connect with customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Online Sales Assistant - Part Time in Greenock
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Online Sales Assistant role. Highlight your customer service experience and any sales achievements that show you can thrive in a fast-paced environment like ours.
Show Off Your Communication Skills:Since this role is all about connecting with customers, let your communication skills shine through in your application. Use clear, engaging language and maybe even share a brief example of how you've successfully helped a customer in the past.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share what drives you and why you’re excited about the opportunity to work with us at EE.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way to ensure we see your application and can start the process of bringing you on board!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their values and how they connect with customers. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Online Sales Assistant, communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Adaptability
This role is fast-paced, so be ready to discuss how you've adapted to changes in previous jobs. Share specific instances where you had to think on your feet or adjust your approach to meet customer needs. This will highlight your ability to thrive in a dynamic environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or career development paths. This shows that you're not just interested in the job, but also in how you can grow within the company.