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For Companies At a Glance
- Tasks: Engage with customers over the phone and match them with the best EE products.
- Company: Join EE, a leading telecom company in Newcastle's vibrant Gosforth area.
- Benefits: Competitive salary, bonuses, private healthcare, and flexible working options.
- Other info: Exciting career development opportunities await in this fast-paced role.
- Why this job: Make a difference in customer experiences while developing your career in a dynamic environment.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 26116 - 26116 £ per year.
Join Ee in Newcastle (Gosforth) as a customer service representative. This full-time role involves speaking with customers over the phone, understanding their needs, and matching them with the best EE products and services.
You will thrive in a fast-paced environment, utilizing your strong communication skills and customer service experience.
The position offers a competitive salary starting at £26,116 with potential bonuses and career development opportunities, along with a range of attractive perks including private healthcare and flexible working options.
Gosforth Call Centre Advisor — Customer Service & Sales employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gosforth Call Centre Advisor — Customer Service & Sales
✨Tip Number 1
Make sure you research EE and its products before your interview. Knowing the ins and outs of what we offer will help you connect with customers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking with customers, try role-playing with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Be ready to showcase your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Gosforth Call Centre Advisor — Customer Service & Sales
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about speaking with customers, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showing a bit of your personality!
Tailor Your Application: Take the time to customise your application for the Gosforth Call Centre Advisor role. Highlight your customer service experience and how it relates to the job description. We want to see how you can match our customers with the best EE products!
Be Enthusiastic: Let your passion for customer service shine through in your application. We love candidates who are excited about helping others and can thrive in a fast-paced environment. Show us why you’re the perfect fit for our team!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining the StudySmarter family!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products. Familiarise yourself with their services and any recent news about the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves speaking with customers over the phone, practice your communication skills. Try role-playing with a friend or family member to simulate customer interactions. Focus on being clear, friendly, and professional.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight how you understood their needs and provided solutions, as this will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.