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For Companies At a Glance
- Tasks: Help customers find the perfect EE products and services over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Enjoy competitive pay, flexible hours, and amazing discounts on products.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career growth.
Start Date: 02/02/26
Where - BT Glasgow Contact Centre - Alexander Bain House
Part Time 20 Hours - Permanent
Salary - £13,379.73
What's in it for you
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role
If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn't always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most.
Bring your energy, curiosity, and ambition and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Part-Time Contact Centre Sales Advisor in Glasgow employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Contact Centre Sales Advisor in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! Think of specific examples from your past experiences where you've excelled in sales or customer service. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Part-Time Contact Centre Sales Advisor in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your customer service experience and any sales achievements that align with what we're looking for. This shows us you’re genuinely interested in the position!
Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know what makes you tick and how you connect with customers. A friendly tone can go a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps – we want to see your strengths quickly!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understand their products and services, especially those related to customer service and sales. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Contact Centre Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully communicated with customers in the past, highlighting your ability to listen and adapt to their needs.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or how you meet sales targets. Prepare specific examples from your previous experience that demonstrate your skills and achievements in these areas.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.