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For Companies At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Enjoy flexible hours, competitive pay, and amazing discounts on products.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible work environment with opportunities for career growth and community involvement.
Start Date: 02/02/26
Where - BT Glasgow Contact Centre - Alexander Bain House
Part Time 20 Hours - Permanent
Salary - £13,379.73
What's in it for you
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role
If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you'll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn't always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most.
Bring your energy, curiosity, and ambition and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Customer Service Advisor - Work from home - Part Time in Glasgow employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Work from home - Part Time in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you handle customer interactions during the interview.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences where you've excelled in customer service. Highlight your communication skills and adaptability, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Service Advisor - Work from home - Part Time in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight your communication skills and any relevant experience that shows you can put customers first. We want to see how you can make a difference!
Show Your Passion: Let your enthusiasm shine through in your written application! Share why you're excited about working with us at EE and how you can contribute to our mission of bringing people together. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can express their thoughts clearly, making it easier for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understand their mission to bring people together through technology. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples from your past experiences where you've effectively communicated with customers or resolved issues. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Adaptability
This role requires the ability to adapt quickly in a fast-paced environment. Think of situations where you've had to adjust to changes or handle unexpected challenges. Be ready to share these examples to highlight your flexibility and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it's the right fit for you. Consider asking about the team culture, training opportunities, or how success is measured in the role.