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For Companies At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships.
- Company: Join EE, a leader in tech and customer service.
- Benefits: Uncapped commission, flexible hours, and amazing discounts on products.
- Why this job: Make a real difference while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Enjoy career growth, volunteering days, and a supportive team culture.
The predicted salary is between 10000 - 15000 £ per year.
Start Date: 02/02/26
Where - BT Glasgow Contact Centre - Alexander Bain House
Part Time 20 Hours - Permanent
Salary - £13,379.73
Whats in it for you:
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Customer Service Advisor - Uncapped Commission (Glasgow City) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission (Glasgow City)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes EE tick and be ready to discuss how your skills align with their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 3
Practice your communication skills! Since this role is all about connecting with customers, consider doing mock interviews with friends or using online resources. The more comfortable you are speaking about your experiences, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at EE and ready to make a difference.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Glasgow City)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your communication skills and any experience you have in fast-paced environments, as these are key to thriving in this position.
Showcase Your Customer Focus: In your application, emphasise how you put customers at the heart of your decisions. Share specific examples of how you've understood customer needs and provided solutions in previous roles to demonstrate your fit for the job.
Be Authentic: Let your personality shine through in your written application. We want to see your energy and ambition, so don’t be afraid to express what makes you unique and why you’re excited about joining our team at EE.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can get to know you better right from the start!
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE and their values. Understand their mission to bring people together through technology. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or built relationships. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Adaptability
This role requires the ability to adapt quickly in a fast-paced environment. Think of instances where you've had to adjust your approach on the fly or handle unexpected challenges. Sharing these stories will highlight your flexibility and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the company’s success.
