At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Starting salary of £26,116, bonuses, online GP, and generous family leave.
- Other info: Flexible working options, career development support, and a vibrant team culture await you.
- Why this job: Use your people skills to make a real difference in customers' lives while earning uncapped commission.
- Qualifications: Confident communicators with a knack for building relationships will thrive here.
The predicted salary is between 26116 - 26738 £ per year.
Shift Pattern: Full Time
Start date: 13/07/2026
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Locations
Customer Service Advisor - Uncapped Commission in Glasgow, Scotland employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for those looking to thrive in a customer service role. With a supportive work culture, comprehensive training, and numerous benefits including uncapped commission, generous family leave, and access to healthcare, employees are empowered to grow their careers while enjoying a balanced life. Located in Glasgow, EE fosters a community-oriented environment where team members can contribute to meaningful initiatives and enjoy significant discounts on products.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission in Glasgow, Scotland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your transferable skills! Whether it’s negotiating with family or chatting with friends, highlight those experiences in your conversations. They’re more relevant than you think!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission in Glasgow, Scotland
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we’re looking for confident talkers who enjoy connecting with people.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Think about how your life experiences or any past roles have prepared you for this customer service advisor position. Show us why you’re the perfect fit!
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. This role is all about enhancing customers' digital lives, so being able to talk confidently about what you can offer will set you apart.
✨Show Off Your People Skills
Since this job involves building relationships, think of examples from your life where you've successfully communicated or negotiated. Whether it’s handling family discussions or previous work experiences, be ready to share how you connect with others.
✨Flexibility is Key
EE values flexibility, so be prepared to discuss how you manage your time and adapt to changing situations. Share any experiences where you’ve had to juggle multiple responsibilities or adjust your plans on the fly.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, team culture, or training opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
