At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Great team culture with tailored training and career development opportunities.
- Why this job: Use your people skills to make a real impact while enjoying flexible working options.
- Qualifications: Confident communication skills and a passion for helping others.
The predicted salary is between 13928 - 14260 £ per year.
Sales Advisor Shift Pattern - 20 hours Part Time Evenings Location - Glasgow
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £13,928.53 rising to £14,260.27 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Locations
Call Centre Agent - Uncapped Commission in Glasgow, Scotland employer: EE
EE is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal place for those seeking a rewarding career in sales. With a supportive work culture, comprehensive training, and opportunities for personal growth, employees can thrive while enjoying benefits like uncapped commission, generous family leave, and access to healthcare. Located in Glasgow, EE fosters a community spirit with initiatives like volunteering days, ensuring that you not only succeed professionally but also contribute positively to your local area.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Agent - Uncapped Commission in Glasgow, Scotland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice makes perfect! Try role-playing common sales scenarios with a friend or family member. This will help you get comfortable with asking questions and building rapport over the phone.
✨Tip Number 3
Show off your personality! In your conversations, let your confidence shine through. Remember, it’s not about hard selling; it’s about connecting with customers and understanding their needs.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth for you. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Call Centre Agent - Uncapped Commission in Glasgow, Scotland
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we’re looking for confident talkers who can connect with people.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Think about how your background fits with what we’re looking for in a Sales Advisor. This shows us that you’ve done your homework and are genuinely interested in the role.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is key in our line of work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. Brush up on their latest offerings and think about how they can enhance customers' digital lives. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others. Whether it’s negotiating with family or helping friends, highlight those experiences to demonstrate your ability to connect with customers.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It shows that you value communication, which is key in a call centre role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
