Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the perfect tech solutions and build lasting relationships.
- Company: Join EE, a leading tech company focused on customer satisfaction.
- Benefits: Competitive salary, bonuses, private GP access, and generous family leave.
- Why this job: Make a real impact by connecting customers with innovative products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: January 2026 onwards
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Digital Sales Advisor (Permanent) in Gateshead employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Advisor (Permanent) in Gateshead
✨Tip Number 1
Network like a pro! Reach out to current employees at EE through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Digital Sales Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the job description. We want to see your passion for customer service and how you can bring that to the team!
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Remember, we’re looking for someone who can connect with customers, so be yourself and let your communication skills do the talking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for right there.
We think you need these skills to ace Digital Sales Advisor (Permanent) in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Sales Advisor role. Highlight any customer service experience and sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this position. Keep it engaging and personal.
Showcase Your Communication Skills: Since this role involves speaking with customers, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products thoroughly. Understand what makes them stand out in the market and be ready to discuss how you can contribute to their mission of putting customers first.
✨Showcase Your Communication Skills
As a Digital Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate common interview questions and responses, focusing on how you can effectively engage with customers.
✨Demonstrate Adaptability
This role requires the ability to adapt quickly to different customer needs. Prepare examples from your past experiences where you successfully adjusted your approach to meet a customer's expectations or resolved an issue creatively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
