At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Competitive salary, flexible hours, online GP access, and generous family leave.
- Other info: Great team culture with tailored training and career development opportunities.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Darlington (Senhouse Road)
Full time: Permanent
Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor in Ferryhill employer: EE
EE is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary with opportunities for bonuses and incentives. Located in Darlington, our flexible work culture allows you to balance personal commitments while receiving tailored training and support to advance your career. With benefits like online GP access, generous family leave, and community volunteering days, we ensure our team feels valued and empowered to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Ferryhill
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you chat confidently about how you can enhance customers' digital lives, which is key for a Sales Advisor role.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, try role-playing with a friend or family member. Ask them to throw some tricky questions your way so you can get comfortable responding in a friendly, engaging manner.
✨Tip Number 3
Show off your flexibility! EE values work-life balance, so be ready to discuss how you can manage your time effectively. Share examples of how you've juggled responsibilities in the past, whether it's family commitments or other jobs.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a chance to showcase your personality right from the start. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Advisor in Ferryhill
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we value authenticity!
Tailor Your Application:Make sure to customise your application for the Sales Advisor position. Highlight any relevant skills or experiences that show you can connect with customers and enhance their digital lives. This will help us see why you’re a great fit!
Show Your Enthusiasm:We love seeing passion in applications! Make it clear why you’re excited about the opportunity to work with us at EE. Whether it’s our flexible working options or the chance to develop your career, let us know what excites you!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting to know you better!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, highlight those experiences that showcase your ability to connect.
✨Practice Active Listening
During the interview, demonstrate your listening skills by engaging with the interviewer. Ask questions and respond thoughtfully to their prompts. This shows that you’re not just a talker but also someone who values understanding others.
✨Embrace Flexibility
EE values flexibility, so be prepared to discuss how you manage your time and commitments. Share any experiences where you've adapted to changing circumstances, as this will resonate well with the company's culture and support their approach to work-life balance.
