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- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, private GP access, and generous family leave.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours, career development support, and paid volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: March 2026 onwards
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Holiday Sales Advisor (Permanent) in Felling employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales Advisor (Permanent) in Felling
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Holiday Sales Advisor role.
✨Tip Number 2
Prepare for the interview by researching EE and understanding their products and services. Show us you’re passionate about helping customers find the right solutions – it’ll make you stand out!
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. Being able to articulate your thoughts clearly will impress us during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Holiday Sales Advisor (Permanent) in Felling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Holiday Sales Advisor role. Highlight any customer service experience and sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this fast-paced environment.
Show Off Your Communication Skills: Since this role involves speaking with customers, make sure your application showcases your communication skills. Use clear and engaging language to demonstrate your ability to connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, make sure you research EE thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you solved problems or went above and beyond for a customer.
✨Practice Your Communication Style
As you'll be speaking with customers over the phone, practice clear and confident communication. You might want to do mock interviews with friends or family to refine your tone and ensure you come across as approachable and professional.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and career development opportunities at EE. This shows that you're not just interested in the job, but also in how you can grow within the company.
