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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and recommend the best EE products.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, bonuses, private healthcare, and generous family leave.
- Why this job: Make a real impact by helping customers find solutions that enhance their lives.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: March 2026 onwards
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Digital Sales Advisor (Permanent) in Felling employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Advisor (Permanent) in Felling
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the digital sales world. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice your pitch! Before you step into any interview, make sure you can confidently explain why you're the perfect fit for the Digital Sales Advisor role. Highlight your customer service skills and how you can help meet their needs.
✨Tip Number 3
Research the company! Get to know EE’s products and services inside out. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at EE. Don’t miss out on this opportunity!
We think you need these skills to ace Digital Sales Advisor (Permanent) in Felling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Sales Advisor role. Highlight any customer service or sales experience you have, and don’t forget to mention your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on your achievements and how you’ve made a difference in previous roles. Numbers and specific examples can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products thoroughly. Understand their services, especially in mobile tech and smart home solutions. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Digital Sales Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common customer scenarios with a friend to get comfortable with handling different types of conversations.
✨Highlight Your Customer-Centric Approach
Prepare examples from your past experiences where you put customers first. Discuss how you identified their needs and provided tailored solutions. This will demonstrate that you align with EE's values of putting customers at the heart of every decision.
✨Be Ready to Discuss Targets
Since this role involves meeting goals and achieving targets, be prepared to talk about your previous achievements. Share specific metrics or outcomes that showcase your drive and determination to succeed in a fast-paced environment.
