Community Sales Advisor (Permanent) in Felling
Community Sales Advisor (Permanent)

Community Sales Advisor (Permanent) in Felling

Felling Full-Time 25087 - 25684 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Engage with customers, understand their needs, and provide tailored solutions.
  • Company: Join EE, a leading tech company focused on customer satisfaction.
  • Benefits: Competitive salary, bonuses, healthcare, and generous leave policies.
  • Why this job: Make a real impact by helping customers find the perfect tech solutions.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Flexible working hours and opportunities for career growth.

The predicted salary is between 25087 - 25684 £ per year.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Start date: March 2026 onwards

What’s in it for you:

  • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family
  • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
  • Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Ongoing support to help you grow your skills and develop
  • Season Ticket Travel Loan: Funds for your travel to and from work.
  • Volunteering Days: Paid time off to give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

About the role:

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.

Community Sales Advisor (Permanent) in Felling employer: EE

At EE North Tyneside, we pride ourselves on being an exceptional employer that values our employees' well-being and career growth. With a competitive salary structure, generous family leave policies, and access to private healthcare, we ensure our team feels supported both personally and professionally. Our vibrant work culture encourages collaboration and innovation, while our commitment to community engagement through volunteering days allows you to make a meaningful impact beyond the workplace.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Sales Advisor (Permanent) in Felling

✨Tip Number 1

Network like a pro! Reach out to current employees at EE or in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Community Sales Advisor. We want you to showcase your customer-centric approach and communication skills!

✨Tip Number 3

Dress to impress, but keep it comfortable! You want to feel confident during your interview. A smart-casual look is usually a safe bet, especially for a role that values personality and approachability.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Community Sales Advisor (Permanent) in Felling

Customer Service
Communication Skills
Relationship Building
Adaptability
Sales Skills
Goal Orientation
Team Collaboration
Problem-Solving Skills
Time Management
Influencing Skills
Drive and Determination
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight your customer service experience and any sales achievements to show us you’re the right fit for the Community Sales Advisor role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your previous experiences align with our values. Be genuine and let your personality shine through – we love to see enthusiasm!

Showcase Your Communication Skills: Since this role involves speaking with customers, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully engaged with customers in the past.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the team!

How to prepare for a job interview at EE

✨Know the Company Inside Out

Before your interview, take some time to research EE and their values. Understand their products and services, especially how they connect with customers. This will help you demonstrate your enthusiasm for the role and show that you’re genuinely interested in being part of their team.

✨Showcase Your Communication Skills

As a Community Sales Advisor, communication is key. Prepare examples from your past experiences where you’ve successfully engaged with customers or resolved issues. Practise articulating these stories clearly and confidently, as this will highlight your ability to connect with customers over the phone.

✨Demonstrate Adaptability

This role requires you to be adaptable in a fast-paced environment. Think of instances where you’ve had to adjust quickly to changes or challenges. Be ready to discuss how you handled those situations and what you learned from them, as this will show your potential employer that you can thrive under pressure.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and career development opportunities at EE. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career goals.

Community Sales Advisor (Permanent) in Felling
EE
Location: Felling

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