At a Glance
- Tasks: Connect with customers, provide support, and build lasting relationships.
- Company: Join EE, a leading company with a vibrant team culture.
- Benefits: Competitive salary, uncapped commission, and flexible working hours.
- Other info: Enjoy career growth opportunities and paid volunteering days.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Warm personality, empathy, and a passion for helping others.
Start Date - 13th July 2026
- Shift Pattern - Part Time Evenings - 20 or 25 hours per week
Whats in it for you?
- Competitive Salary plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE.
At EE, we believe every interaction should be a positive one. You’ll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service.
To thrive in this role, you’ll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You’ll be the friendly voice that customers rely on for support. We’ll provide all the comprehensive training you need to ensure you can confidently discuss our products and services.
We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We’re committed to supporting your success in both your professional and personal life.
Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor Part Time in Essex employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values connection and support. With competitive salaries, generous family leave policies, and extensive career development opportunities, we empower our Customer Service Advisors to thrive both personally and professionally. Located in a dynamic environment, our team enjoys flexibility, comprehensive training, and the chance to make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor Part Time in Essex
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common customer service scenarios and how you would handle them. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 3
Be yourself! When you get that interview, let your warm and engaging personality shine through. Remember, they’re looking for someone who can connect with customers, so show them you’re the friendly voice they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Customer Service Advisor Part Time in Essex
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and engaging personality shine through. We want to see the real you, so don’t be afraid to show how you connect with people and make a difference!
Tailor Your Application:Make sure to tailor your application to the Customer Service Advisor role. Highlight your empathy, patience, and dedication to helping others, as these are key traits we’re looking for in our team members.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and relevant to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at EE
✨Know the Company
Before your interview, take some time to research EE. Understand their values, mission, and what makes them unique in the customer service space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Service Advisor, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully helped customers or resolved conflicts. Highlight your empathy and patience, as these traits are key to thriving in this role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. When asked questions, take a moment to reflect before responding. This shows that you value the conversation and are genuinely interested in understanding the needs of customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
