At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading provider in mobile and broadband services.
- Benefits: Enjoy uncapped commission, discounts on products, and flexible working options.
- Why this job: Build relationships, develop your career, and enjoy a supportive team culture.
- Qualifications: No specific experience needed; just bring your confidence and communication skills.
- Other info: Flexible scheduling and occasional home working available.
The predicted salary is between 23504 - 24064 £ per year.
<p></p><b></b><p><b>Where</b>: Glasgow – Alexander Bain House</p><p><b>Full Time: </b>Permanent</p><p><b>Salary:</b> £23.504 rising to £24.064 after 8 months, plus uncapped commission.</p><p> </p><p><b>Why this job matters</b></p><p>If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.</p><p> </p><p>The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in <b>Glasgow.</b>.</p><p> </p><p>We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.</p><p> </p><p><b>What’s in it for you?</b></p><ul><li>A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.</li><li>Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.</li><li>Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.</li><li>Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.</li><li>Volunteering days, so you can give back to your local community.</li><li>Optional Private Healthcare and Dental, to protect you and your family.</li></ul><p> </p><p>On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?</p><p></p>
EE | Customer Service Advisor - Uncapped Commission | glasgow employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EE | Customer Service Advisor - Uncapped Commission | glasgow
✨Tip Number 1
Make sure to showcase your communication skills during the interview. Since this role involves talking to customers, practice explaining complex ideas in simple terms. This will demonstrate your ability to connect with people and understand their needs.
✨Tip Number 2
Familiarize yourself with EE's products and services before your interview. Being knowledgeable about what you’ll be discussing with customers will not only boost your confidence but also show your genuine interest in the role.
✨Tip Number 3
Think of examples from your past experiences where you've successfully built relationships or resolved conflicts. These stories can highlight your transferable skills and show how you can excel in a sales advisor position.
✨Tip Number 4
Emphasize your flexibility and willingness to adapt. Since the role offers options for home working and flexible breaks, showing that you can manage your time effectively will make you a more attractive candidate.
We think you need these skills to ace EE | Customer Service Advisor - Uncapped Commission | glasgow
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Customer Service Advisor. Highlight your communication skills and any relevant experience you have in building relationships or sales.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasize any customer service or sales experience, and include specific examples of how you've successfully engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at EE and how your background makes you a great fit for the team in Glasgow.
Highlight Flexibility and Adaptability: Since the role offers flexibility, mention any experiences where you've successfully adapted to changing circumstances or managed multiple responsibilities. This will show that you're a good fit for their supportive work culture.
How to prepare for a job interview at EE
✨Show Your Communication Skills
Since this role involves talking to customers, it's essential to demonstrate your communication skills during the interview. Practice speaking clearly and confidently about your experiences and how you can relate to customers.
✨Highlight Your Relationship-Building Experience
Whether it's through personal or professional experiences, be ready to share examples of how you've successfully built relationships. This could include anything from negotiating with family members to working in customer service.
✨Understand EE's Products and Services
Familiarize yourself with EE's offerings before the interview. Being knowledgeable about their products will show your enthusiasm for the role and help you answer questions more effectively.
✨Emphasize Flexibility and Adaptability
EE values flexibility, so be prepared to discuss how you manage your time and adapt to changing situations. Share examples of how you've successfully balanced work and personal commitments in the past.