At a Glance
- Tasks: Engage with customers and provide exceptional service while learning on the job.
- Company: Join EE, Britain's leading mobile network, known for its innovative approach and supportive culture.
- Benefits: Enjoy a competitive salary, training towards an NVQ, and a family-like work environment.
- Why this job: Kickstart your career in a dynamic setting where your growth is prioritized and celebrated.
- Qualifications: No specific background needed; just bring your energy, talent, and ambition!
- Other info: Start date is February 24, 2025, for a full-time permanent position.
Job Description Where : EE Warrington Full time : Permanent Salary : £20,280 per year Hourly rate: £10.40 Start Date : 24 February 2025 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. Join ourmulti award winningApprenticeship scheme and youll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. You can come fromany backgroundand all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards anNVQand enjoy all the extras youd expect from Britains most cutting-edge mobile network. We are more than ateamat EE; we are afamily, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andpersonalservice every single time. Your Future With Us We arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be. Wondering If Youre What Were Looking For? We believe in a…
EE | Apprentice Customer Service Advisor employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EE | Apprentice Customer Service Advisor
✨Tip Number 1
Show your enthusiasm! When you reach out to us or during any interactions, let your passion for customer service shine through. We love candidates who are excited about helping others and making a difference.
✨Tip Number 2
Research EE's values and culture. Understanding what makes us unique will help you align your answers with our ethos during any discussions. This shows that you're not just looking for any job, but that you genuinely want to be part of the EE family.
✨Tip Number 3
Prepare to discuss your previous experiences, even if they are not directly related to customer service. Highlight any situations where you've demonstrated problem-solving skills, teamwork, or effective communication, as these are key in our role.
✨Tip Number 4
Be ready to ask questions! Engaging with us by asking insightful questions about the apprenticeship program or the team will show your genuine interest and eagerness to learn, which is exactly what we're looking for.
We think you need these skills to ace EE | Apprentice Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and expectations of the Apprentice Customer Service Advisor position. Tailor your application to highlight how your skills and enthusiasm align with the role.
Show Your Personality: EE values charm and enthusiasm, so let your personality shine through in your application. Use a friendly tone and share examples that demonstrate your energy and ambition.
Highlight Relevant Experience: Even if you come from a different background, emphasize any customer service experience or transferable skills you have. This could include part-time jobs, volunteer work, or school projects.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. EE values energy and passion, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled challenges and ensured customer satisfaction.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the apprenticeship program and the company culture. This demonstrates your eagerness to learn and grow within EE.
✨Emphasize Your Willingness to Learn
Since this is an apprenticeship, it's important to convey your desire to learn and develop new skills. Share specific areas you are excited to improve in and how you plan to achieve that.