At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Make a real impact by helping customers find the perfect tech solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25087 - 25684 € per year.
Start Date: 23/02/26
Where: Dundee - 2 Greenmarket, DD1 4QB
Full Time: Permanent
Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Dundee Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Service Operative Full Time Permanent in Dundee employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped commission and a range of benefits that prioritise your well-being and career growth. Our vibrant work culture in Dundee fosters collaboration and innovation, providing ongoing training and development opportunities to help you thrive in your role. With generous family leave policies, access to private healthcare, and the chance to give back through volunteering days, we ensure our employees feel valued and supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operative Full Time Permanent in Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking with customers, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to get comfortable with answering questions on the spot.
✨Tip Number 3
Show off your adaptability! Be ready to share examples from your past experiences where you had to think on your feet or adjust to new situations. This will demonstrate that you can thrive in a fast-paced environment like the one at EE.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Service Operative Full Time Permanent in Dundee
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Operative role. Highlight any customer service experience and sales achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences have prepared you for success in our fast-paced environment.
Showcase Your Communication Skills:Since this role involves speaking with customers, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer-Centric Approach
Since this role is all about putting customers first, prepare examples from your past experiences where you’ve successfully met customer needs. Highlight your communication skills and how you’ve built relationships with clients.
✨Prepare for Role-Specific Scenarios
Think about the fast-paced nature of the job and be ready to discuss how you handle pressure and adapt to changing situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This shows you’re engaged and serious about the position.
