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For Companies At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and providing tailored solutions.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Why this job: Make a real impact by helping customers find the perfect products and services.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours, career development support, and paid volunteering days.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date - 09/03/26
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Telephone Sales Operative in Doncaster employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Sales Operative in Doncaster
✨Tip Number 1
Get to know the company! Research EE and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your sales experience and customer service skills. This is your chance to shine and make a great first impression when you get that call or meet in person.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the EE family. Don’t miss out on this opportunity!
We think you need these skills to ace Telephone Sales Operative in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telephone Sales Operative role. Highlight any previous sales experience and customer service skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can bring value to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves speaking with customers over the phone, make sure your written application demonstrates your communication skills. Keep it clear, concise, and engaging – we want to see your ability to connect!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EE
✨Know Your Product
Before the interview, make sure you’re familiar with EE's products and services. This will not only help you answer questions confidently but also show your genuine interest in the role. Research the latest mobile tech and smart home solutions to impress your interviewers.
✨Showcase Your Communication Skills
As a Telephone Sales Operative, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your delivery and ensure you can engage effectively over the phone.
✨Demonstrate Customer-Centric Thinking
Prepare examples from your past experiences where you put customers first. Think about how you identified their needs and provided tailored solutions. This will highlight your ability to build relationships and match customers with the right products.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your sales skills. Practice handling common customer objections and closing techniques. This will help you feel more comfortable and showcase your adaptability in a fast-paced environment.
