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- Tasks: Help customers find the perfect solutions while building relationships over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Competitive salary, uncapped commission, and amazing discounts on products.
- Why this job: Make a real difference in customers' lives with innovative tech solutions.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date - 09/03/26
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Customer Care and Sales Associate (Permanent) in Doncaster employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care and Sales Associate (Permanent) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Customer Care and Sales Associate role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with what EE is looking for. Show them you’re not just a fit for the role, but a perfect match for their team culture!
✨Tip Number 3
Don’t forget to showcase your communication skills! During the interview, be clear and engaging. Remember, this role is all about connecting with customers, so let your personality shine through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the EE family. Let’s get you that job!
We think you need these skills to ace Customer Care and Sales Associate (Permanent) in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Care and Sales Associate role. Highlight any previous sales or customer service experience, and don’t forget to mention your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your background makes you a great fit for our team. Keep it friendly and engaging!
Showcase Your Achievements: When filling out your application, don’t just list your duties from past jobs. Instead, focus on what you achieved! Did you exceed sales targets? Did you receive positive feedback from customers? We want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their values. Understand their products and services, especially how they aim to improve customer experiences. This knowledge will help you demonstrate your genuine interest in the role and show that you’re aligned with their mission.
✨Showcase Your Communication Skills
As a Customer Care and Sales Associate, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Adaptability
This role requires the ability to adapt quickly in a fast-paced environment. Think of instances where you successfully adapted to changes or challenges in previous jobs. Sharing these stories will highlight your flexibility and readiness to thrive in a dynamic setting.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or career development paths at EE. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.