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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and recommend the best EE products.
- Company: Join a leading tech company focused on customer satisfaction and innovation.
- Benefits: Competitive salary, uncapped commission, private healthcare, and generous family leave.
- Why this job: Make a real impact by helping customers find solutions that enhance their lives.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and opportunities for career development.
The predicted salary is between 25087 - 25684 £ per year.
Salary: £25,087 – Uncapped commission
Location: Doncaster, EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date - 26/01/26
What’s in it for you:
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Call Centre Agent - Sales in Doncaster employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Agent - Sales in Doncaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their products and services, and think about how you can contribute to their mission of making life better for customers.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you've successfully helped customers in the past.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've met targets or provided excellent service. This will help you stand out and show that you're the right fit for the sales role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at EE and ready to take the next step in your career.
We think you need these skills to ace Call Centre Agent - Sales in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Call Centre Agent role. Highlight any previous sales experience and customer service skills, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role is all about speaking with customers, make sure your application showcases your communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the perks we offer!
How to prepare for a job interview at EE
✨Know Your Products
Before the interview, make sure you’re familiar with EE's products and services. This will not only show your enthusiasm for the role but also help you answer questions about how you can match customers with the right solutions.
✨Showcase Your Communication Skills
As a Call Centre Agent, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Demonstrate Customer-Centric Thinking
Prepare examples from your past experiences where you put customers first. Think of specific situations where you identified customer needs and provided effective solutions. This will highlight your ability to thrive in a fast-paced environment.
✨Be Ready to Discuss Targets
Since this role involves sales, be prepared to talk about your previous achievements in meeting or exceeding targets. Share specific numbers or outcomes to illustrate your success and how you can bring that drive to EE.
