Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Starting salary of £25,087, rising to £25,684, plus bonuses and great perks.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicators with a knack for building relationships are encouraged to apply.
- Other info: Flexible working options, career development support, and a vibrant team atmosphere.
The predicted salary is between 25087 - 25684 £ per year.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role
Start date: January 2025 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside or Gosforth.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses.
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Digital Sales Advisor (Permanent) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Advisor (Permanent)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your communication skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport.
✨Tip Number 3
Show off your personality! When you're chatting with potential employers, let your confidence shine through. Remember, they want to see how you connect with people, so be yourself and have fun with it!
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of landing that interview. Plus, we love seeing applications come directly from enthusiastic candidates like you!
We think you need these skills to ace Digital Sales Advisor (Permanent)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and experiences that make you a great fit for the Digital Sales Advisor role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in sales or customer service, and how you can enhance our customers' digital lives!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid jargon unless it’s relevant. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the details you need about the role there too. We can’t wait to hear from you!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and its products. Familiarise yourself with their services and think about how they enhance customers' digital lives. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Digital Sales Advisor, you'll be talking to customers all day. Prepare examples of how you've built relationships or resolved conflicts in the past. This could be from work, volunteering, or even family situations. Highlighting your communication skills will set you apart.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common sales-related questions, like how you would handle objections or upsell a product. The more you practice, the more comfortable you'll feel during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
