Customer Support & eCommerce Administrator (Home Based) (Permanent) in Devon, Plymouth

Customer Support & eCommerce Administrator (Home Based) (Permanent) in Devon, Plymouth

Plymouth +1 Full-Time 20000 - 25000 £ / year (est.) No working from home possible
EE

At a Glance

  • Tasks: Provide top-notch customer support and manage eCommerce operations from home.
  • Company: Join a forward-thinking company that values work-life balance.
  • Benefits: Competitive salary, uncapped commission, and 24/7 access to a private GP.
  • Other info: Enjoy market-leading family leave and excellent career development opportunities.
  • Why this job: Flexible part-time hours with the chance to earn more through commissions.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 20000 - 25000 £ per year.

Start Date - 13th July 2026

Shift Pattern - Part Time Evenings - 20 or 25 hours per week

What's in it for you?

  • Competitive Salary plus an uncapped monthly commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family
  • Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
  • Family Leave: Equalised maternity, paternity, and adoption leave 18 weeks

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Locations

PlymouthDevon

Customer Support & eCommerce Administrator (Home Based) (Permanent) in Devon, Plymouth employer: EE

Join a forward-thinking company that values its employees by offering competitive salaries, an uncapped commission scheme, and exceptional family leave policies. With a focus on work-life balance and the flexibility of home-based roles, you will thrive in a supportive environment that prioritises your well-being and professional growth.

EE

Contact Details:

EE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Support & eCommerce Administrator (Home Based) (Permanent) in Devon, Plymouth

Tip Number 1

Make sure you know the ins and outs of the company before your interview. Research their values, mission, and recent news. This will help us connect your skills to what they’re looking for!

Tip Number 2

Practice common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your customer support skills and eCommerce knowledge!

Tip Number 3

Dress appropriately for your interview, even if it’s online. A smart appearance can boost your confidence and show that you’re serious about the role. We want to make a great first impression!

Tip Number 4

Follow up after your interview with a thank-you email. It shows appreciation and keeps you on their radar. We believe this small gesture can make a big difference in landing the job!

We think you need these skills to ace Customer Support & eCommerce Administrator (Home Based) (Permanent) in Devon, Plymouth

Customer Support
eCommerce Knowledge
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start your application, make sure to read the job description from top to bottom. It’s packed with info that’ll help you tailor your application and show us you’re the right fit for the Customer Support & eCommerce Administrator role.

Show Off Your Skills:When writing your application, highlight the skills and experiences that match what we’re looking for. Use specific examples to demonstrate how you’ve tackled similar tasks in the past – this will really catch our eye!

Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Let your personality shine through, but ensure your application is polished and free of typos. A well-presented application shows us you care!

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the details about the position in one place.

How to prepare for a job interview at EE

Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and what they offer in terms of customer support and eCommerce. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Prepare for Common Questions

Think about the typical questions you might face in a customer support role. Be ready to discuss your experience with handling customer queries, resolving issues, and working in an eCommerce environment. Practising your responses can help you feel more confident during the interview.

Showcase Your Skills

Highlight any relevant skills that make you a great fit for the role. Whether it's your communication skills, problem-solving abilities, or familiarity with eCommerce platforms, make sure to provide examples from your past experiences that demonstrate these skills in action.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if the company is the right fit for you. You could ask about the team dynamics, training opportunities, or how success is measured in the customer support department.